Our approach
The pages are designed with the principles of the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA in mind. That is a design aim, not a claim that the site has completed a formal independent accessibility audit.
The priority is practical access: readable content, predictable navigation, meaningful headings and links, visible keyboard focus and layouts that reflow on mobile devices.
For the formal standard, see the W3C overview of WCAG 2.
Accessibility features
- A “Skip to content” link on every page.
- Semantic headings, landmarks, lists and tables to support navigation with assistive technology.
- Keyboard access to menus, links and the claim-guide focus controls, with a visible focus indicator.
- Responsive layouts that adapt to phones, tablets, zoom and enlarged text.
- Descriptive alternative text for meaningful images.
- No autoplaying audio, flashing content or time-limited interactions. The homepage's silent decorative corridor advances only with scrolling and has a static-image fallback.
- With reduced motion enabled in your device settings, the homepage displays a static corridor image, does not load the video and removes the extended scroll effect.
Known limitations
The business-card images contain text and a QR code. The key direct contact details are repeated as accessible HTML text on the main page, but the full visual artwork may still be difficult for some users. External websites and documents are outside this site's control and may have different accessibility standards.
Some claim-guide tables are wide. They can be scrolled horizontally on a smaller screen, and their headings remain marked up as table headings.
Feedback and alternative formats
If anything is difficult to use, or you need information in another format, explain the page, section and adjustment that would help. Support and individual representation remain available exclusively through the Workers of England Union.
Contact Dale Fletcher
Technical information
The site uses plain HTML, CSS and a small amount of JavaScript. Core content remains available without the claim-guide filtering controls. Pages have been checked for keyboard access, responsive layout, descriptive page titles and valid internal links, but assistive-technology behaviour can vary by browser and device.
This statement was updated on 21 October 2026 for the scroll-controlled homepage backdrop and should be reviewed when the site's structure or features change.